Resources for Assistive Technology Accommodations

CAP / DOD

Computer/Electronic Accommodations Program (CAP) provides assistive technology and services including people with disabilities, Federal managers, supervisors, IT professionals, and Wounded Services Members.

Remote Employment during COVID-19

During the COVID-19 crisis, you may have switched from working in an office to working from home, which means you probably are meeting with your coworkers through a video conference system. The law requires your boss to accommodate you, even if you work from home. Your boss must pay and provide any accommodations that you need to join the meetings. If your boss does not give you what you need to access your remote meetings, please contact: workplace@dhhcan.org

USDA Target Center

The USDA TARGET Center conducts needs assessments and technology demonstrations of assistive technologies and ergonomic solutions to aid employees in their work environment.

VRS is a form of Telecommunications Relay Service that enables persons with hearing disabilities who use American Sign Language to communicate with voice telephone users through video equipment, rather than through typed text. Video equipment links the VRS user with a TRS operator – called a communications assistant, or CA – so that the VRS user and the CA can see and communicate with each other in signed conversation. Because the conversation between the VRS user and the CA flows much more quickly than with a text-based TRS call, VRS has become an enormously popular form of TRS. For more information about other forms of TRS, see the Federal Communications Commission’s consumer guide.

Telecommunications Relay Service

• For more information about VRS, visit the FCC’s website at: www.fcc.gov/consumers/guides/video-relay-services.
• Certified internet-based TRS providers may be located at this website: www.fcc.gov/general/internet-based-trs-providers.
• For assistance, contact the FCC at www.fcc.gov/accessibility.

Federal Relay Service

• Link: www.gsa.gov/technology/technology-purchasing-programs/telecommunications-and-network-services/federal-relay-fedrelay

FedRelay provides telecommunications services for federal agencies and tribal governments to conduct official business with individuals who are Deaf or Hard of Hearing, or have speech disabilities. The general public who are Deaf or Hard of Hearing, or have speech disabilities can also use this service to conduct business with federal agencies. The relay services include TTY relay, IP relay, speech-to-speech, conference captioning, captioned telephone service and VRS.